Terms of service

This website is operated by Simran’s. Throughout the site, the terms “we”, “us” and “our” refer to Simran’s. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian
  • You will not use our products for any illegal or unauthorised purpose
  • You will not violate any laws in your jurisdiction while using our website

Products & Services

We aim to display our products as accurately as possible. However:

  • Colours may vary slightly depending on screen settings
  • Product images are for illustration purposes only
  • We reserve the right to limit or discontinue products at any time

All product descriptions and pricing are subject to change without notice.

Pricing & Payments

All prices listed on our website are in GBP (£) unless stated otherwise.

We reserve the right to:

  • Change pricing at any time
  • Refuse or cancel orders suspected of fraud or unauthorised activity
  • Limit quantities purchased per customer or household

Payments are securely processed through trusted third-party payment providers.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier delays, or high-demand periods. Simran’s is not responsible for delays caused by shipping carriers or customs.

Customers are responsible for ensuring that shipping information is accurate before completing an order.

Returns & Refunds

Please review our Returns & Refund Policy for information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, and branding, is the property of Simran’s and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, damage, or disrupt the website
  • Upload malicious software or harmful code
  • Use our content without permission

Limitation of Liability

Simran’s shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

All products are used at the customer’s own discretion and responsibility.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or replace these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.